Quality and Patient Safety

Crozer Health System is committed to providing exceptional, compassionate care to the patients and communities we serve.

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Our goal is to keep patients safe and comfortable while encouraging active participation in treatment. Read on for more information about what Crozer Health is doing to provide care that is safe, reliable, and comforting.

Our keen focus on patient quality and safety is evident in key initiatives including our Patient Safety First focus; smart systems to help us deliver better-coordinated care to our patients; our leadership in the areas of Patient-Centered Medical Homes and meaningful use of electronic health records; and our many accreditations that give our patients reassurance that they will receive quality care at Crozer Health System.

Patient Safety First

Crozer Health is committed to a continuous improvement approach to ensuring safe, effective and compassionate care for every patient. We focus on ensuring the best, most effective treatment, coupled with constant attention to identifying and preventing potential safety problems. 

Patient-Centered Medical Homes

The National Committee for Quality Assurance (NCQA) recognizes Crozer Health Medical Group’s primary care practices as Level III Patient-Centered Medical Homes (PCMH). This is the NCQA’s highest designation for Medical Home Practices.

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Comprehensive Primary Care Plus

Several Crozer Health primary care practices have been selected to participate in Comprehensive Primary Care Plus (CPC+); a five-year program sponsored by the Centers for Medicare and Medicaid Services (CMS). CPC+ will help us to further transform our practices to meet the changing needs of the patients we serve.

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Contact Us

If you have questions about patient safety, you can call the following numbers:

  • Crozer-Chester Medical Center: 610-447-2380
  • Delaware County Memorial Hospital: 610-284-8768
  • Springfield Hospital: 610-447-2380
  • Taylor Hospital: 610-595-6042